Byte Back
  • Washington, DC, USA
  • Hourly
  • Part Time

COMPTIA A+ CERTIFICATION INSTRUCTOR

Position Description

About Byte Back

For nearly 25 years, Byte Back has been providing a pathway of inclusive and relevant tech training that leads to meaningful careers in the tech industry. As a leader in both digital inclusion and digital equity, we serve and train more than 1000 adults every year to help close the digital divide. Byte Back's Scholars are predominantly people of color, women, and unemployed or underemployed adults. 90% of Byte Back program participants do not have a college degree.

By the year 2025, nearly 85,000,000 jobs will be lost to automation, artificial intelligence, robotics, and machine learning. Most of those jobs are held by marginalized, underrepresented, and minority communities. Our mission is to close the digital divide by providing under-resourced communities an equitable pathway into the digital economy. We achieve this through transformative digital advocacy, digital literacy, and tech certification training. We exist to reskill these individuals to help them be marketable for 21st century jobs. On average, our graduates who are hired increase their annual earnings by more than $25,000. Byte Back believes everyone deserves an opportunity to reap the benefits that come from participating in the tech industry.

Byte Back's innovative approach and our leaders have been featured at SXSW, on TEDx, Good Morning Washington, "The Root 100," Washington Business Journal, Technic.ly, Voice of America, Washington Informer, NBC, and more. In 2022, we were named "Non-Profit of the Year" by DC Chamber of Commerce.

About the Opportunity

We are seeking a part-time Adjunct CompTIA A+ Certification Instructor to join the instruction team. Use your IT certification, experience teaching, and your passion for inclusion to help Byte Back's adult learners earn living wages through tech training. Our ideal candidate will love relationship building, getting results, and working on a diverse team.

About Your Responsibilities

As a Certification Instructor, you will report to the Education Manager. Instruction takes place on weekdays and may be held mornings, afternoon, or evenings, based upon need. The class is a hybrid model, with most classes taking place virtually as well as several hands-on learning labs at Byte Back HQ. Your primary job responsibilities will include:

  • Providing instructional and hands-on training to create an engaging learning environment for adult learners
  • Nurturing and guiding students inside and outside of the classroom, encouraging them to practice on their own and earn their CompTIA A+ certification
  • Monitoring student performance and maintaining communication with students about academic progress
  • Achieving high retention, completion, and certification rates among each cohort
  • Thinking critically while instructing, looking for new ways to present the material effectively for Byte Back students
  • Tracking attendance daily
  • Administering weekly assessments and recording scores
  • Administering pre- and post-course surveys and assessments

About Your KSA's

Required Qualifications

  • CompTIA A+ 1001 and 1002 certification
  • Experience teaching A+ curriculum or an equivalent course to adults
  • Highly proficient with personal computers, Microsoft Office suite, internet, and email
  • Ability to be discrete and understanding with personal information of students
  • Effective verbal and written communication skills
  • Success in managing deadlines

Preferred Qualifications

  • Experience in tech support
  • Experience with a CRM like Salesforce

Employment Type

  • Adjunct (part-time) approximately 20 hours per week

Byte Back provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, gender or gender identity, sex, pregnancy, age, disability, genetic information, marital status, sexual orientation, veteran status, or any other status protected by applicable federal, state, or local laws.

Think you have what it takes? Apply Now!

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